Bank account frozen, money lost to a UPI or OTP scam, or an FIR filed against you in West Bengal? Advocate Panchanand Shaw handles cyber crime complaints and defences for clients across the state, from the first police complaint to the Calcutta High Court, Kolkata.
Call +91-9007000603 WhatsAppFinancial cyber fraud is first reported on 1930 so the destination account can be frozen, then on cybercrime.gov.in, which routes the complaint to the West Bengal Police cyber cell. A physical FIR is registered at the police station with jurisdiction over the victim's address; if the police refuse, a judicial magistrate can be asked to direct registration under section 175(3) BNSS.
Trials are heard by the district and sessions courts. Bail, quashing petitions and appeals go to the Calcutta High Court, Kolkata. Consultations are available in English, Hindi and Bengali.
Bring the complaint acknowledgement, bank statement for the relevant dates, ID proof and any platform responses to the first consultation. Most of the work then happens by email and video, so travel to West Bengal is usually unnecessary.
Freezing the destination account happens in hours if 1930 is called while the money is still moving. Once funds are withdrawn to a mule account, recovery depends on the bank's chargeback process and the investigating officer's response.
Chargeback and bank response usually take 30 to 90 days under NPCI and RBI timelines, measured from the written complaint to the bank.
Investigation and trial run longer: an FIR in West Bengal goes to the cyber cell, then to the district court, with the Calcutta High Court, Kolkata hearing bail, quashing and appeals. You get a written assessment of the realistic timeline after the facts are reviewed.
A cyber crime file is not one proceeding. It is a series of parallel tracks — the police complaint, the bank's internal chargeback system, and any court application — and each has its own forum and its own clock. Knowing which track a matter is on, and which one is stalling, is most of the work.
| Stage | Forum or channel | Realistic duration |
|---|---|---|
| Freeze request on the beneficiary account | 1930 helpline, then the bank | Hours, if the funds are still in transit |
| Complaint registration | cybercrime.gov.in and the police station with jurisdiction over your address in West Bengal | Same day to a few working days for the acknowledgement |
| Chargeback | Your bank, then the beneficiary bank through NPCI | About 30 to 90 days from the written complaint |
| Investigation | West Bengal Police cyber cell and the district police | Several months, depending on the number of accounts involved |
| Bail, quashing or appeal | District and sessions courts, then the Calcutta High Court, Kolkata | Weeks to a few months, depending on listing and urgency |
| Ombudsman complaint | RBI Integrated Ombudsman Scheme | Resolution usually within 30 to 60 days |
Two practical points follow from this. First, the bank track and the police track run at different speeds, and a chargeback does not wait for the FIR — file both. Second, once the money has moved into a second or third account, the value of chasing each transfer falls sharply; at that point the leverage is a lien on the first beneficiary and a restitution application before the court, not a fresh complaint to each bank in turn.
Many people who call about cyber crime are not victims but recipients. A payment that passed through a personal or business account for a legitimate reason — a freelance payment, a sale, a repayment — is later traced to a fraud and the account holder is named in the FIR. Others are named for an aggravated online post, a forwarded message, or a business email compromise inside a company they work for.
The remedies depend on where the matter stands. Where no FIR has been registered and a look-out or a summons is expected, anticipatory bail is available before the district court or the Calcutta High Court, Kolkata. Where an FIR exists but the allegations do not disclose an offence, a petition to quash the proceedings lies before the Calcutta High Court, Kolkata. Where the money is genuine but disputed, the better route is often a documented reply to the investigating officer, an application for release of the lien on your own account, and a civil claim against whoever actually took the money.
Two mistakes recur. Staying silent when the first notice arrives, which turns a documentary matter into an arrest risk. And answering a police call by explaining the transaction informally, without a written trail that matches it. Anything said at that stage becomes part of the record, so the reply should be accurate, supported by statements and invoices, and filed in writing.
Most instructions begin with a single consultation. You describe what happened, share whatever documents exist, and get a straight assessment: whether the money can realistically be recovered, which forum has jurisdiction, what the next filing should be, and what it will cost. The first conversation is free.
After that the work is largely documentary and runs by email and video. Consultations are available in English, Hindi and Bengali. Complaints, bank correspondence, chargeback escalations and interim applications are drafted and filed on your instructions; hearings that require a physical appearance in West Bengal or before the Calcutta High Court, Kolkata are attended by the office. Where a client must appear in person, notice is given well in advance so that travel can be planned.
Fees are quoted after the facts are seen, not before, and you get the estimate in writing. A simple chargeback escalation costs far less than a contested bail or quashing petition; the number depends on the forum and the volume of material, not on the amount that was lost.
No. Cyber crime files move between the local police station, the state cyber cell and the courts, and most of that work is documentary. Consultations happen by phone or video, and physical hearings are attended by the office.
Trials are held in the district and sessions courts. Appeals and serious matters go to the Calcutta High Court, Kolkata.
Dial 1930 for a financial fraud, file at cybercrime.gov.in, and follow up at the police station with jurisdiction over your address. The West Bengal Police cyber cell handles routed complaints.
Yes. A complaint can be filed online from any location, and the case is routed to the police station with jurisdiction over the victim's address or where the offence took place. NRIs file the same way; the acknowledgement number is the reference for all follow-up.
The first conversation is free. Fees are quoted after the facts are reviewed, based on the forum, the amount involved and whether the matter is a complaint, a defence or an appeal. You get the estimate in writing before work starts.
A lien is placed by the investigating officer, not by the bank on its own. Ask the bank in writing for the police station, FIR number and the officer who sent the freeze instruction, then apply to that officer for release of the untainted balance. Where only part of the money is disputed, a partial release is a common outcome.
Usually not for the first stage. Complaints, bank correspondence, chargeback follow-up and most interim applications are handled remotely with documents sent by email or courier. Hearings that require appearance are attended by the office; where a client must appear in person the office gives notice well in advance.
Through the inducement, not the transfer. Preserve the chat, call log, the fake payment request or QR image, the caller's number and handle, and the platform's response. Bank statements show the money movement; the inducement material shows why it moved. That material is what supports both a chargeback and a criminal complaint.
First conversation is free. Tell me what happened and I will tell you what to file, where, and by when.
Call +91-9007000603 WhatsApp